BlackBoard - Office 2007 Help needed

[Andrea]

OK let me try to reconstruct this:

My computer:
Office 2003
Office Microsoft Compatibility pack (link on Mr. Chassagne's homework tools)
docx files open just fine

My friend's computer:
Office 2000
we Installed the above Compatibility Pack, restarted.
Rightclick on the file on Blackboard shows it's doc.x, but clicking on it downloads a zip file, and extracting the files does not yield anything of use


Andrea

[Admin]

Hi Andrea, you will need to ask your friend if she has updated her office 2000 service packs.

She can check it here office.microsoft.com/en-us/default.aspx

There is a little link at the top right hand of the page that says 'Check for Updates' make sure she is up to patch.

Let me know if it works out.

Cheers
Faizul

[Admin]

Concerning this issue, we have encountered it before when we were upgrading Blackboard, I will follow up with the system specialist who is incharge of the Blackboard system and let you know if there are any other things you need to do.

Cheers
Faizul

[Admin]

Hi Andrea any news? There is another way to tweak it but that would involve messing with the file extensions. Let me know if the previous method works first.

Cheers
Faizul

[Andrea]

Yes, apparently it worked fine after all the Windows updates were installed. Thanks!

[Admin]

Great news! ;D

Cheers
Faizul